Politica de confidentialitate



The confidentiality of your personal data is one of the main concerns of Dmarket agency, with headquartered in Brănești Village, Comuna Brănești, Str. CRINULUI, Nr. 9, County of Brănești, Romania. Ilfov, as data controller (hereinafter referred to as Operator).

II.1. If you are a customer of the Site, the Operator will process your personal data, such as your name and name, phone number, e-mail address, billing address, e-mail address delivery address, data relating to how you use the Site, for example your behaviour/preferences/habits within Operator's website, as well as any other categories of data on that you provide directly in the context of creating your user account, in the context of placing an order through Site or in any other way resulting from the use of the Site.

If to create your user account on the Site, use your your Facebook or Google account, the Operator will process the following public profile data displayed by those applications: name user name, e-mail address.

If you choose to create your user account only before complete the order of a product available on the Site, you will be asked for the address your e-mail address will be requested and an account will automatically be created. At If you do not complete your order, your e-mail address and other data provided will not be stored by the Operator, and the account created will be automatically deleted.

II.2. If you are a visitor to the Site, the Operator will process your personal data that you provide directly in the context of the use of the Site, such as the data on that you provide in the contact / questions / contact section. complaints, to the extent that you contact us in this way.

III.1. If you are a customer of the Site, the Operator processes your personal data as follows:

  • for the performance of the contractual relationship between you and Operator, namely for the taking over, validation, forwarding and invoicing of the order placed on the Site, informing you about the status of the order, organising the return of ordered products etc.
    Basis: The processing of your data for this purpose has the basis of the contract concluded between you and the Operator, defined in the Terms and Conditions. Provision of data your personal data is necessary for the performance of the this contract. Refusal to provide data may result in consequence of the impossibility of the contractual relationship between you and the Operator.
  • For the fulfilment of the legal obligations incumbent on the Operator in the context of the services provided through the Site, including obligations in tax matters, as well as in matters of archiving.
    Basis: Processing of your data for this purpose is necessary on the basis of legal obligations. Provision of data for this purpose is necessary. Refusal to provide data may result in the impossibility for the Operator to to comply with the legal obligations incumbent on it and therefore in unable to offer you services through the Site.
  • for marketing activities, i.e. for the transmission, via via remote means of communication (e-mail, sms) of commercial communications concerning the products and services offered by Operator through the Site.
    Basis: Data processing for this purpose is based on your consent. your consent, if you choose to provide it
    You can express consent to the processing of data for this purpose by ticking the appropriate box at the time of account creation, or after account creation, in the section My account information. To unsubscribe from receiving such communications commercial communications you can use the option at the end of each e-mail/sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.
    Supply your data for this purpose is voluntary. Refusal to provide your consent to the processing of your data for this purpose will not have negative consequences for you.
  • in order to carry out various analyses, reports on the way of the functioning of the Site, the creation of profiles of preferences of mainly in order to improve the experience offered on the Site. Site.
    Basis: Processing of your data for this purpose is based on the legitimate interest of the Operator to improve customer experience on the Site. Provision of data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, the Operator processes your personal data as follows:

  • for marketing activities, i.e. for the transmission, via by means of remote communication (e-mail, sms), of commercial communications concerning products and services offered by Operator, through the Website.
    Basis: Data processing for this purpose is based on your consent. if you choose to provide it.
  • You can express your consent to the processing of data in this purpose by completing and ticking the appropriate box in the newsletter subscription form available on the Site. For unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail/sms containing commercial communications.
    Providing your data in this purpose is voluntary. Refusal to provide consent for processing of your data for this purpose will have no consequences negative consequences for you.
  • To resolve complaints, grievances and to monitor traffic and improve your experience on Site.
    Basis: Processing of your data for this purpose is based on the legitimate interest of the Operator to ensure the correct functioning of the Site, as well as to improve the the experience of visitors to the Site, including by resolving various comments, questions or complaints.
    Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not negative consequences for you.

As a principle, the Operator will process your personal data as necessary to achieve the purposes of the processing mentioned above.

If you are a customer, we will process your data on the entire duration of the contractual relationship and subsequently according to legal obligations incumbent on the Operator (e.g. in the case of financial-accounting supporting documents for which the deadline of 10 years from the date of the conclusion of the contract. financial year during which they were drawn up).

If you are a customer and exercise your opt-out option user account, by email to the address mentioned at the beginning of the Operator will interpret this action as an option to delete your user account. to unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through through the site. In this regard, if you choose to delete your account user account, we will no longer send you e-mails and/or SMS of this kind. of this kind. However, we would like to inform you that deleting your account will not result in automatically delete your personal data. In If you do not want your personal data to be processed further or if you wish to have your personal data deleted, you can exercise the rights detailed in point VII below. If you request the deletion of your account, but there is at least one

If you withdraw your consent to the processing of data for the purposes of marketing purposes, the Controller will stop processing your data with personal data for this purpose, but without affecting the processing processing carried out by the Controller on the basis of the consent given by you. your consent prior to its withdrawal.

For the fulfilment of processing purposes, the Operator may disclose your data to partners, third parties or entities who support the Operator in carrying out its activities through the Website (e.g. courier companies, IT service providers), or to central/local public authorities, in the following cases examples are listed:

  • for the administration of the Site;
  • in situations where such communication would be necessary for awarding prizes or other facilities to data subjects, obtained as a result of their participation in various campaigns promotional campaigns organised by the Operator through Website;
  • for maintaining, customising and improving the Site and the services provided through it;
  • for conducting data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, in conditions and limits provided by law;
    when the disclosure personal data is required by law, etc.

Personal data provided to the Operator will not be transferred outside Romania.

Under the conditions laid down by the legislation on the processing of personal data personal data, as data subjects, you benefit from the following rights:

  • the right to information, i.e. the right to receive details of processing activities carried out by the Controller, in accordance with as described in this document;
  • the right of access to data, i.e. the right to obtain confirmation from the Controller on the processing of personal data. personal data, as well as details on the activities of the processing such as the way in which the data are processed, the purpose of the processing is carried out, the recipients or categories of recipients of the data. recipients of the data, etc;
  • the right to rectification, i.e. the right to obtain correction, without justified delay, by the Controller of the personal data inaccurate/unjustified personal data, as well as the completion of incomplete data; the rectification/completion will be communicated to each recipient to whom the data was transmitted, unless the impossible or requires effort. disproportionate effort.

  • dreptul la stergerea datelor, fara intarzieri nejustificate, ("right to be forgotten"), if one of the following applies following grounds:
    they are no longer necessary for fulfil the purposes for which they were collected or processed;
  • if consent is withdrawn and there is no other legal basis for processing;
  • if the data subject objects to the processing and there is no legitimate reasons prevailing;
  • where personal data have been processed unlawfully;
  • if personal data must be deleted for compliance with a legal obligation;
  • personal data has been collected in relation to the provision of information society services as required by law Union or national law to which it is subject the controller.
    It is possible that, following the request for deletion of the data, the Operator may anonymise this data (thus depriving it of the personal nature) and continue to do so. processing for statistical purposes;
  • the right to restriction of processing to the extent that :
    • person disputes the accuracy of the data, for a period that we do not allows the accuracy of the data to be verified;
    • the processing is unlawful and the data subject objects the erasure of personal data, requesting instead the restriction of their use;
    • the operator no longer needs the personal data for the purpose of processing, but the data subject requests it for the establishment, exercise or defence of legal claims in court; or
      the data subject objected to the processing (other than direct marketing), for the period time period for checking whether the legitimate rights of the controller prevails over those of the data subject.
  • the right to data portability, i.e. (i) the right to receive personal data in a structured way, used commonly used and in an easily readable format, and (ii) the right to have such data transmitted by the Controller to another data controller, provided that the conditions are met provided by law;
  • the right to object - with regard to processing activities may be exercised by submitting a request in accordance with the indicated below;
    at any time, for reasons related to the situation particular circumstances of the data subject, that data relating to the data subject data relating to him/her to be processed on the basis of the legitimate interest of the the legitimate interest of the controller or on grounds of public interest, with the exception of cases where the Controller can demonstrate legitimate grounds and compelling reasons justifying the processing which override the interests, rights and freedoms of the data subjects or that the establishment, exercise or defence of legal claims in respect of the in court;
    at any time, free of charge and without any justification, that data relating to him or her may be processed for the purpose of direct marketing.
  • the right not to be subject to an automatic individual decision, i.e. the right not to be subject to a decision taken solely on on the basis of automated processing activities, including the creation of profiles, which produces legal effects concerning the data subject or similarly affects the data subject to a significant extent;
  • the right to apply to the National Supervisory Authority for the Personal Data Processing Authority or to the competent courts, to the extent you deem necessary.

For any further questions on how the data with personal data are processed and to exercise your rights mentioned above, please contact us by email at mentioned at the beginning of this page.